Shipping policy

 

Shipping Policy

Free Express Shipping
We offer free express shipping on all orders. No minimums, no hidden fees—just fast delivery on us.

Processing Time
Orders are processed within 1–3 business days. We don’t ship on weekends or holidays. If there’s an unexpected delay, we’ll reach out via email or phone.

Order Cancellation
Orders can be canceled within 12 hours if they haven’t been processed. Once shipped, cancellations are not possible.

Delivery Estimates
Express shipping typically delivers in 2–5 business days after processing (usually 2). Delays may occur, especially during peak seasons or unforeseen events.

Shipment Confirmation & Tracking
Once your order ships, we’ll send a confirmation email with tracking details. Tracking will be active within 24 hours.

Damaged or Lost Orders
If your order arrives damaged or is lost in transit, we’ve got you covered. Refuse delivery if the packaging is visibly damaged and contact us immediately at info@infinite-smiles.com with photos and details.

See our [Return & Refund Policy] for full details. We offer 30-day returns for a full refund.